FAQ                                                                     

The following are a list of FAQs:

• How to start working with Net.Net™?

• How to logout from Net.Net™?

• Can I change my Password?

• How is a profile created?

• How do I get latest market information?

• How do I place orders?

• Can I cancel orders?

• How do I calculate the fair value?

• How do I know my order is executed?

• How do I know my order is cancelled?

• Can I view all the orders I placed?

• Can I view only the pending orders?

• How do I add contracts in a profile?

• How do I remove contracts from a profile?

• How do I check my given Limits set?

• Can I view Broker Messages?

• Can I view Exchange Messages?

• Can I view Order Messages?

• How do I view Hot Keys?

• How do I view Most Active Securities?

• How do I view Top Gainers Losers?

• Can I place Orders from Best Five page?

• How do I view Market Movement?

• How can I square off Net Position?

• How do I view Net Position?

• Can I access Net.Net™ from GPRS enabled mobile?

  Yes, it is accessible from a mobile browser.

• Can I login through Refresh if I was given a Streaming mode account?

  Yes, however you need to manually refresh the Market Watch using the Refresh button to receive the latest quotes. 

• Why do I get a message "Your clock has been synchronised with the server?

  The application clock gets synchronized with the web server's clock so as to display the correct time stamp of the orders sent to the Exchange and the messages received from the Exchange.

• What will happen if my internet connection goes down while I am logged in?

  The application will get disconnected immediately. User will have to re-login again once the connection is established.

• Why does my console gets locked after some time?

  To prevent unauthorized access to your workstation. If you are away from your trading terminal for some time, the console gets locked due to inactivity. You can activate the same using your password.

• Can I use F5 option to refresh the application?

  Refresh link has been provided in required pages for refreshing the contents, hence F5 option is not functional at present.

• How can I minimize all open windows in Market Watch?

  To minimize all open windows, click on the title bar of the window. Press Escape key.

The application is best viewed in 1024*768 resolution, please change your screen resolution to 1024*768 by right clicking the properties option on the desktop.